Left Brain Meet Right Brain—The Connection Between Business Architecture and Customer Experience

Guest Starring: Mike Clark

By Whynde Kuehn | 20 November 2017

Get ready for a great StraightTalk installment. In this post, No. 16, we explore a topic that everyone wants to know about in this age of organizational transformation — customer experience. As we know from way back in Post No. 1, business architecture and customer experience design are two separate but mutually beneficial disciplines that […]

BFF: Business Architecture + IT Architecture, Part 2

(a.k.a. How Business Architecture Drives IT Architecture Alignment and Transformation)

By Whynde Kuehn | 6 November 2017

This post is the second one in our two-part series exploring how business architecture and IT architecture really are BFF (Best Friends Forever). (P.S. Check out Part 1, if you missed it.) And, we have a guest star. William Ulrich is President of TSG, Inc., Partner at Business Architecture Associates, and a Co-Founder of the […]

BFF: Business Architecture + IT Architecture, Part 1

(a.k.a. How Business Architecture Fits Within the Context of Enterprise Architecture)

By Whynde Kuehn | 16 October 2017

We’ve been very business-focused in our StraightTalk so far—and intentionally so. But a business architect always has a foot in two different worlds: one as part of the business and the other as part of the enterprise architecture team. P.S. Remember our formula for one happy family from StraightTalk Post No. 1: Enterprise Architecture = […]

A Map of the World, Part 2

(a.k.a. Back to School: Mapping the Extended Business Architecture)

By Whynde Kuehn | 2 October 2017

Back to business architecture school one more time. In Post No. 12, we talked about how to map out (a.k.a write down) the “core” business architecture that included capabilities, value streams, organization and information. Here in No. 13, we’re going to talk about mapping the “extended” business architecture domains. Here’s that famous diagram again, this […]

A Map of the World, Part 1

(a.k.a. Back to School: Mapping the Core Business Architecture Foundation)

By Whynde Kuehn | 18 September 2017

Okay, time to go back to business architecture school. Having our business architecture written down is at the heart of us being able to do cool stuff with it, so we better talk a little more about mapping it out. In No. 12 here, we’re going to talk about the “core” business architecture domains. That […]