White Papers

Making the Customer Experience Real with Business Architecture

External Resource: Cutter Consortium

20 September 2017

Whynde Kuehn, S2E Founder, explores the emergence of Customer Experience (CX) design as a key discipline practiced by many organizations. CX has opened up some questions about how it relates to business architecture. This Cutter Executive Update provides an overview of the benefits and integration points between CX design and business architecture, two mutually beneficial disciplines, both critical to customer centricity and transformation (Requires Cutter membership).

The Strategy Execution Metanoia: A New Approach for Translating Strategy into Action with Business Architecture

30 April 2017

In today’s highly competitive business environment where constant change is the new normal, the imperative for unified business direction has never been more important. Yet all-too-many enterprises have siloed business practices. These isolated business units, product lines, or other organizational constructs hamstring strategic execution that in turn leads to sub-optimal customer experiences, expensive redundancy, increased time to market and reduced competitiveness. What if strategy execution were approached from an enterprise perspective instead of in silos? This white paper explores business architecture as a means to integrated business direction that is collectively architected, prioritized and planned from a business-driven, top-down approach.

A New Vision For Strategy Execution

External Resource: Cutter Consortium

13 April 2017

This Executive Update (available to Cutter members only) casts a new vision upon strategy execution, an organizational capability that not only helps to ensure survival but can also be a source of competitive advantage.

The Value of Business Architecture: New Mindset, New Results

31 March 2017

The need for business architecture has never been greater than it is now. Most organizations have evolved to become tremendously complex structures, which are now colliding with a world where constant change is the new normal. This in-depth white paper explores how business architecture is essential for simplifying organizations and enabling a more effective approach to executing business direction.

What is Business Architecture?

20 March 2017

Even though formalization has taken root in the discipline, confusion still exists about what business architecture really is—and is not. This tight, well-organized primer assists the reader in cutting through the myriad of content available on the topic of business architecture. This publication is intended for Business Architecture Practice Leaders and Practitioners. It is also helpful for executives or any other business or IT roles who would like to gain a more in-depth understanding of business architecture. Revised 03/21/2017.

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